The Hill – “I don’t think she’s equipped to handle the problems that exist out there,” Rep. Jeff Miller (R-FL) told the Center for Investigative Reporting in March 2013. “I think she is overwhelmed, and I would call for a replacement.” Miller was referring to Allison Hickey, a former Air Force general and VA’s Under Secretary for Benefits. He was angry about the more than 600,000 disability claims filed by veterans and stuck in the VA system longer than 125 days—in what had become known as the “backlog.”

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